Boomerang is a 360° assessment (gap assessment) and an effective feedback tool. The assessment is used as a basis for personal development, planning and coaching. Boomerang is available in the following areas: leadership, entrepreneurship, sales managers and project managers. The assessment provides a good basis for discussion, which also improves communication and encourages cooperation within a work group. What is a 360° feedback assessment?
- In a 360° feedback assessment, individuals assess a variety of work-related aspects about themselves.
- A corresponding assessment is made by a number of other people – superiors, colleagues, subordinates and possibly also customers.
- These assessments result in a graph that shows the difference between how an individual sees himself/herself and how others see them.
At work, feedback is all about providing information that is intended to improve an employee’s professional performance. One common way of providing feedback is through what are known as 360° analyses, in which employees/managers learn about strengths and weaknesses in their job performance. The individual carries out a self-assessment in terms of various abilities. A number of colleagues, managers and/or customers then carry out the same assessment of the person in question. This results in a gap report, which shows the difference between how the individual sees himself/herself and how others see him/her.
An assessment itself does not lead to change. Instead, for the best results, the company must have a conscious development plan for the affected areas. The assessment can also be used as a basis for reflecting on this. Against this background, it provides valuable information about what may need to be changed.
Advantages of 360° analyses:
- Feedback from multiple sources
Feedback from colleagues helps co-workers and managers understand how others perceive their work.
- Team development
Helps team members to work together more effectively and can improve communication within the team.
- Personal development and organisational development
360° feedback is one of the best methods for understanding both the individual’s and the organisation’s development needs.
- Personal responsibility for career development
Feedback from several people can give the individual valuable information about what is needed to improve his or her career possibilities.
- Better customer service
The feedback is even more valuable if internal and external customers also take part in the Boomerang assessment.
The assessment contains 40 questions and is anonymous for everyone except the person being assessed.
Boomerang is available in the following versions:
- Sales managers
Boomerang can also be tailored to specific needs.